Diagnostic Service - FREE
Get the chance to speak with a real technician to help diagnose your problem! Our trained, U.S. based staff prides itself in speaking English first, and technical jargon second, plus we're available 24/7. We'll gladly listen to your issues, troubleshoot, and finish the call by recommending the right TotalTech service to suit your needs
Total TuneUp - $49.95
Have you noticed your new computer seems to get slower and slower as time passes? Like a car, your PC needs regular maintenance to keep it operating at peak performance. Our Total TuneUp service includes optimizing your entire computer including your hard drive, memory, registry, Internet browser, Microsoft operating system and software applications.
Our certified technicians will:
Remotely access your PC and perform a diagnostic scan
Identify and delete unnecessary temporary files that fill up hard drive
Recommend removal of unneeded programs that slow performance
Adjust PC’s system settings for faster and smoother performance
Stop unnecessary programs from loading when your PC starts up
Run a full hard drive defrag to optimize your files and storage space
Email a report detailing all findings and actions taken
Virus + Spyware Removal - $89.95
Are you experiencing problems with your PC? Chances are it has been infected with viruses, spyware, or other malicious software applications that can drastically affect performance. Symptoms may include frequent pop-ups, the browser homepage being redirected to a different site, or the Internet connection slowing down or even disconnecting.
Our certified technicians will:
Scan your computer’s memory and hard drives for security threats
Identify hidden and high risk computer software
Remove malicious software and threats
Review/update anti-spyware and anti-virus definitions and software
Advise you on how to avoid future infections
Complete Care - $109.95
Are you considering throwing out your existing computer in favor of a new one because of error messages, performance issues or because it’s overrun with viruses and spyware? We can help! The service combines our Total TuneUp with our Virus + Spyware Removal service at a signi?cant cost savings to you.
Our certified technicians will:
Perform all of the same functions that are done in both our PC performance tune-up and virus + spyware removal
This package is priced at a reduced cost - you save over $25.00!
OS Training + Customization - $49.95
Provides a personal, in-depth walk through of your new operating system as well as customization of settings and features so your new computer can serve you better!
Our certified technicians will:
Provide 1-on-1 personalized PC or Mac training via phone
Remotely access your PC or Mac
Customize your computer settings to allow them to work the way you want them to, including the new graphical interface and custom gadgets and widgets
Optimize security settings to leverage the built-in OS settings including; parental controls, web browser settings, security monitor, automatic updates and built-in firewall
Advanced Repair - $89.95
Is your computer sending you error messages? Are you bombarded with application errors? Or perhaps you’re experiencing more general computer-related problems and have no idea how to fix them. Let us figure it out for you through our advanced repair service.
Our certified technicians will:
Fix identified software or Microsoft operating system issues
Troubleshoot/assist in resolving high-speed Internet connection problems
Identify/install Windows updates/patches to ensure optimal performance
Identify/install software updates/patches to ensure optimal performance
Diagnose and troubleshoot internet browser issues
General troubleshooting of computer issues
Plus more!
Total Membership - $169.95
Get full access to all of our TotalTech services and benefits for an entire year all for one low price!
Our certified technicians will:
The TotalTech Membership gives your computer full access to all of the TotalTech services and benefits for one low annual price! The TotalTech membership gives you a registered, personal-use license key for 24/7 access to our trained, U.S. based technicians for all of your technology needs.
|