Phone
Local Phone Service Plans
Stay connected with WCCTA’s dependable telephone services. Whether you need a simple landline for peace of mind or a plan with long-distance options, we make it easy and affordable to stay in touch.
*These charges, taxes, and fees apply to each month with active service and are subject to change.
Approximate per month charges
Does not include applicable features, fees, and charges.
Residential
Starting at $33.25 per month
Single-Line Business
Starting at $37.29 per month
Multi-Line Business
Starting at $40.92 per month
| Local Service Rates, Mandatory Charges & Other Fees | Residential | Single-Line Business | Multi-Line Business |
|---|---|---|---|
Local Service Access Charge (ILEC & CLEC)Charges for access to the local network. Minimum allowed by the FCC to receive universal service funding. | $22.50 | $22.50 | $22.50 |
Access Recovery Charge (ILEC) Cost Recovery Fee (CLEC)The FCC states that the recovery of lost access revenue (which was originally billed to Interexchange [long distance] Carriers) should come from the end users first period applies to business accounts. ILEC and CLEC subject to FUSC %. | $0.00 | $0.00 | $3.00 |
Subscriber Line Charge (ILEC) Network Connect Fee (CLEC)This charge helps pay part of the cost to the local telephone company supplying the phone line to your home or business. It is designed to help local telephone companies recover the cost of providing the facilities that connect you to the telephone network. ILEC and CLEC subject to FUSC %. | $6.50 | $6.50 | $9.20 |
County 911 Surcharge (ILEC and CLEC)Voted upon by the county residents and imposed by local government, this fee is collected by WCCTA and passed on to the local county 911 boards to help pay for emergency services. | $1.00 | $1.00 | $1.00 |
Dual Party Relay Service (ILEC and CLEC)DPRS is used for the Iowa telecommunications relay service and the equipment distribution program. In 2018, the Iowa utilities board required all telecommunications carriers to contribute $0.03 per phone line to this fund. | $0.03 | $0.03 | $0.03 |
Wiring Maintenance (ILEC And CLEC)This fee covers repairs to the wiring from the external NID into your home and jacks. It doesn’t include customer owned equipment, problems caused by willful damage or wiring not done to industry standards. | $1.00 | $1.00 | $1.00 |
Federal Universal Service Charge (ILEC And CLEC)*This percentage changes quarterly. See detailed explanation below. | *Varies | *Varies | *Varies |
Federal Excise Tax (ILEC And CLEC)*This 3% tax is applied to the local phone service. | *Varies | *Varies | *Varies |
State And County Taxes (ILEC And CLEC)*Taxes imposed by state, local, and municipal governments on goods and services. | *Varies | *Varies | *Varies |
Federal Universal Service *Detailed Explanation
The Universal Service Fund is a program overseen by the FCC and funded by telecommunications providers across the country. The program ensures rural customers living in difficult to serve areas as well as schools, libraries, and rural healthcare providers have access to high-quality networks and affordable services. These charges are based on regulatory changes mandated by the FCC in order for Webster-Calhoun to continue to receive revenue from The Universal Service Fund (USF). This is calculated by multiplying prescribed universal service contribution factor times your services charges.
Federal Universal Service Charge (percentage changes quarterly) ILEC & CLEC – October 2025……38.1%
Battery Backup
To avoid service disruptions during a short power outage and the ability to contact emergency services a backup battery device is available. Contact our office for options.
Online Directory
Looking for a phone number? Visit our website to access our online telephone directory.
Keep Your Phone Number
Want to keep your phone number when you switch providers? Before you cancel with your current provider, call our office to get started on the process of porting your phone number to Webster-Calhoun.
Service Area & Local Calling Areas
ILEC (Incumbent Communities)
District 1: Gowrie, Pilot Mound, Boxholm, Lanyon, and Paton.
District 2: Churdan, Knierim, Somers, Barnum, Farnhamville, and Moorland.
District 3: Vincent, Thor, Duncombe, Badger, and Clare.
CLEC (Competitive Communities)
Lohrville, Manson, Rockwell City, Lake City, and Rural Fort Dodge.
*These communities must have WCCTA as a long-distance carrier.
Phone Features, Long Distance Calling Packages & Voicemail
Calling & Caller ID Features
- Call Forwarding FREE
- Call Waiting FREE
- Three-Way Calling FREE
- Calling Number Block FREE
- Calling Number Only $2/month
- Calling Name & Number $3/month
- Name & Number w/Call Waiting $4/month
- Caller ID pop-up on Television FREE
Must have WCCTA TV Service
Long-Distance Calling Packages
- 150 Minutes $10/month
- 350 Minutes $20/month
- 550 Minutes $30/month
Beneficial if you plan to make a lot of long-distance calls. Any overages are charged at 6¢ per minute instead of 10¢ per minute. Whether you use the minutes fully each month, you will be charged the full package price.
Voicemail Packages
- Voicemail 0 FREE
- Voicemail 1 $3/month
- Voicemail 2 $5/month
Each package has its own set of unique features, ranging from simple to more elaborate features.