WCCTA Awarded Grants for Rural Fort Dodge

Gowrie, IA –

Webster-Calhoun Cooperative Telephone Association has partnered with Central Cable Contractors of Waupun, WI and Vantage Point Solutions of Mitchell, SD to construct buried fiber cable to approximately 700 locations in the rural area around Fort Dodge. Construction began last fall and has recently resumed to complete the project.

“It is exciting that Webster County is so close to being 100% fiber throughout the county,” noted Marcie Boerner, WCCTA COO. “Webster-Calhoun Cooperative Telephone Association has utilized a fiber network for many years and is now expanding into rural Fort Dodge.  Lehigh Valley Cooperative Telephone Association has expanded into the southern rural area of Fort Dodge and construction is also underway within the City of Fort Dodge with a municipal provider, Fort Dodge Fiber.”

Webster-Calhoun’s overall cost of the project is approximately $8 million dollars and will provide telephone, internet and tv services. The ability to expand further into rural Fort Dodge in part comes from two Empower Rural Iowa Broadband Grants totaling over $3.9 million that targets specific census blocks or specific locations. Webster-Calhoun is also self-funding some locations that are not included in the grant areas. 

This geographical map shows approximately 700 locations that will be eligible to get fiber-driven services from Webster-Calhoun.

Webster County is rich in recreation with the beautiful landscape of the Des Moines River as well as vast gypsum quarries. It creates opportunities for scenic locations for housing; however, it also creates many expensive challenges when building out utilities in this terrain.

In September 2021 WCCTA was awarded $2,604,458.36 as part of NOFA # 006 which is 58.48% of the project cost for identified Census Blocks to fund approximately 260 locations.  In October 2023 WCCTA was awarded $1,329,294.09 which is 60% of the project cost for 98 locations identified as part of NOFA # 008.

“If you have an opportunity to receive a fiber drop you should do it.” adds Boerner.  “If you are not planning to use the service now or are planning to sell your home in the future you should still get the fiber connection to your home. It’s free during construction and a lot more cost effective for everyone.”

Webster-Calhoun currently provides 100% Fiber to the Home (FTTH) network to 20 communities including Moorland, Barnum, Clare, Badger, Vincent and Duncombe. The new construction will fill in the rural gap between Webster-Calhoun’s existing service area and the city limits of Fort Dodge.

There are several steps to constructing buried fiber and several locations are in different phases.  A majority of the area is finishing up testing and inspection.

This project was supported by federal funds made available through the American Rescue Plan Act and the State of Iowa, acting by and through the Department of Management (DOM).  Points of view expressed herein are those of the author or speaker and do not necessarily represent the official position or policies of the United States Government or State of Iowa or endorsement of the project.

Webster-Calhoun

Webster-Calhoun Cooperative Telephone Association provides fiber-driven Internet, Wi-Fi, Telephone, and TV services to homes and businesses across 21 growing communities.

WCCTA is Gigabit Certified and designated a Smart Rural Community by NTCA: the Rural Broadband Association.

Rooted in Community. Ready for Tomorrow.

Boerner Named New GM

Webster-Calhoun Cooperative Telephone Association (WCCTA) Board of Directors proudly announces the appointment of Marcie Boerner as its new CEO/General Manager, effective January 1, 2025.

Boerner, who has dedicated 28 years to WCCTA, will be the third General Manager in the cooperative’s 70-year history. Marcie has built her career with the cooperative, touching nearly every part of the business. As the cooperative has grown, she has grown with it: implementing change, displaying leadership, and driving innovation while keeping our customers, member-owners and staff at the heart of it all.

“I am deeply honored and excited to take on this new role,” Boerner said. “I am looking forward to enhancing education and training as our teams continue to grow, serving our expanding footprint, fostering community connections, and driving economic development.”

Over the years, WCCTA has forged strong partnerships with local schools and businesses, enhancing connectivity and supporting educational initiatives. Additionally, the cooperative has spearheaded community initiatives like the Revolving Loan Fund, significantly improving the quality of life for residents.

“Most importantly,” Boerner added, “I am excited for the collaboration between our members and our dedicated staff to plan for the future and continue enhancing the quality of life in the communities we serve.”

Alan Jacobson, President of WCCTA’s Board of Directors, expressed confidence in Boerner’s ability to lead the company into its next phase of development.

“Marcie’s leadership style, concern for community and strategic vision are in perfect alignment with WCCTA’s future goals,” said Jacobson. “We are confident she is the right person to lead our cooperative and its members into this exciting new chapter.”

Boerner assumes her new role at a pivotal moment for WCCTA, as the cooperative continues to innovate and strengthen its position as the leading provider of communications solutions in north-central Iowa. To learn more about WCCTA, visit www.wccta.com.

About Webster-Calhoun Cooperative Telephone Association (WCCTA) Webster-Calhoun Cooperative Telephone Association (WCCTA) has been dedicated to serving rural communities in north-central Iowa since its incorporation in 1954. Initially established to provide essential telephone services to areas that other companies overlooked, WCCTA has grown to offer a full range of telecommunications services, including high-speed internet and digital television, to 21 communities and counting.

As a member-owned cooperative, WCCTA is committed to enhancing the quality of life and fostering economic development in the communities it serves. Every subscription to WCCTA’s services represents an investment in a locally-owned and operated, ensuring that the cooperative’s success directly benefits the local community. For more information, visit www.wcccta.com

Carlson Announces Retirement

Celebrating 45 Years of Leadership: Daryl Carlson Announces Retirement

As we look back on decades of growth, innovation, and community impact, we are honored to celebrate the retirement of our General Manager, Daryl Carlson, who has dedicated 45 years to Webster-Calhoun Cooperative Telephone Association. His remarkable leadership has left an indelible mark on our industry, our organization and the communities we proudly serve.

Throughout his career the cooperative transformed from a Plain Old Telephone Service (POTS) provider to a state-of-the-art, 100% fiber-to-home internet service provider.

This early adoption of Fiber-to-the-Home (FTTH) technology has not only enhanced the quality of life in our service areas but also positioned our cooperative as a leader in the industry. His vision has consistently driven us to embrace innovation and ensure that our members benefit from the best possible service.

Under his watch, our cooperative expanded into CLEC areas, further broadening our reach and impact. He spearheaded the construction of our new office building, providing the space needed to grow our innovative workforce and better serve our communities. Through strategic partnerships with other communications service providers throughout the region, he set us up for success, ensuring that the high-quality products and services we offer could be experienced by more people than ever before.

While it’s impossible to precisely quantify his impact on our organization, we know it is profound and far-reaching. As he prepares to step down at the end of the year, transitioning into an advisory role starting January 1, 2025, we take immense pride in the legacy he leaves behind. His contributions have not only secured the cooperative’s fiscal health but have also paved the way for the next generation of leadership to build upon his successes.

While we will miss his day-to-day presence, we are excited for him as he looks forward to a well-deserved retirement filled with hunting, fishing, and spending quality time with his grandchildren.

The impact Daryl has made on our cooperative, our team, and our communities is immeasurable, and his legacy will continue to inspire us for years to come.

We wish him all the best in this next chapter of his life and thank him for his extraordinary service and dedication.

Webster-Calhoun Cooperative Telephone Association is located at 1106 Beek Street in Gowrie, Iowa. It has a Gig certified Fiber to the Home network and provides landline telephone, internet, Wi-Fi, and digital television service to the Iowa communities of Gowrie, Pilot Mound, Vincent, Thor, Churdan, Knierim, Somers, Barnum, Duncombe, Farnhamville, Badger, Clare, Moorland, Boxholm, Lanyon, Paton, Lohrville, Manson, Rockwell City, Lake City and rural Fort Dodge.

Follow us on Facebook, Twitter Linked in and our website at www.wccta.com.

Working Together with Others to Make a Better Experience

Marcie Boerner, COO, joined the Spin Markket team to talk about cooperatives, how they work, what makes them unique, and why fiber is the future.

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Webster-Calhoun Cooperative Telephone Association is located at 1106 Beek Street in Gowrie, Iowa. It has a Gig certified Fiber to the Home network and provides landline telephone, internet, Wi-Fi, and digital television service to the Iowa communities of Gowrie, Pilot Mound, Vincent, Thor, Churdan, Knierim, Somers, Barnum, Duncombe, Farnhamville, Badger, Clare, Moorland, Boxholm, Lanyon, Paton, Lohrville, Manson, Rockwell City, and Lake City.

Follow us on Facebook, Twitter Linked in and our website at www.wccta.com.

SMCH Implements Telemedicine Technology

Lake City, Iowa – The hospital in Lake City is an important asset for healthcare within our region. While it can be challenging to provide healthcare in a rural area the leadership and staff are moving forward with their “putting people first” fundraising campaign and a $31 million dollar expansion and renovation project to enhance the overall patient experience, broaden available healthcare services, recruit and retain the best medical staff, and be a catalyst for economic development.

One such area of improvement is the new emergency room space. Thanks to Karl Jones and the Calhoun County Phoenix newspaper for permission to reprint this article about new technology in the emergency room. This particular technology is an example of how broadband is important in rural healthcare.

Doctors on ZOOM?

Stewart Memorial Community Hospital implements new Telemedicine Technology

By Karl Jones, Calhoun County Phoenix

With the opening of their new Emergency Room, Stewart Memorial Community Hospital (SMCH) is utilizing Avel eCare to provide Telemedicine services. This new technology helps the emergency room to keep patients longer while waiting for transport, or possibly get them taken care of in Lake City.

SMCH started using Avel eCare in 2020 at the height of the COVID-19 pandemic. With patients coming in at a higher than normal rate, and staff being out due to catching the virus themselves, Avel eCare helped SMCH keep up with the high demand for medical services.

“We had an iPad that we would bring into the room,” ER Director/Trauma Coordinator Lara Cornelius said. “They could see us on the iPad and we would tell them what was on the vents and they would guide us. It wasn’t as advanced as what we currently have in the ER.”

In the new ER, the trauma bays are equipped with specialized telemedicine equipment which allows doctors at Avel to see the readings on the equipment directly. They also have access to cameras and can see pretty much everything the providers in the room can see.

The service has proven to be effective in the ER, as situations can arise where a patient is in need of a lot of hands-on care. With the telemedicine technology, staff at Avel can get in contact with ambulances or helicopters as well as other hospitals to arrange a transfer more quickly than the staff at SMCH would be able to in those situations.

“They have gotten Life Light in the air for us,” Cornelius said. “It just saves us so much time in here because we don’t have a lot of hands or an extra person that can go figure that stuff out all the time.”

In addition, the doctors at Avel are in their own hospitals. This gives them access to specialists with whom they can consult to provide better care for patients who have conditions that SMCH does not have to deal with as often. A doctor at Avel may even be more familiar with a situation than those at SMCH and be able to direct those in the room how to deal with them much more quickly than if someone had to look something up.

The Avel eCare is also useful to SMCH’s doctors when a second opinion is needed. Sometimes the lab results can portray multiple possibilities and getting a second opinion can help narrow down the problem.

Currently SMCH has the Emergency plan with Avel, which lets them utilize the service in the ER for emergency situations. The subscription-based service is a constant fee, so regardless of how many times SMCH has to call in they will always be able to.

In addition to the Emergency plan, Avel offers behavioral health, crisis care, emergency, EMS, hospitalist, ICU, pharmacy, school health, and senior care services. SMCH is considering expanding their useage of the Avel eCare program to the regular hospital floor.

While it is not through Avel currently, SMCH also has a behavioral health telemedicine program that they utilize.

“ITP Integrated Telehealth utilizes Skype, so it’s not as fancy as Avel’s service.” Cornelius said. “But it is another way we use telemedicine because we don’t have psychiatrists here. I would say the most growing population of patients is behavioral health patients by far.”

Telemedicine programs can be used to fill holes a hospital has in their capabilities. With the current state of the medical industry, it can be difficult to find people who want to stay as a part of your service. With a program like Avel eCare, smaller hospitals can get access to more specialized doctor’s opinions on a shorter notice.

When a hospital does not see a situation very often, it can be difficult to know how to deal with it at a short notice. In the past, SMCH would need to transfer out most of their ER patients as soon as they possibly could. Thanks to telemedicine they can now afford to wait a little longer for a transfer as they have quick access to the knowledge necessary to deal with most situations.

The telemedicine program is part of a much larger update that SMCH has been conducting over the past few years. With their renovation project nearing completion, the hospital’s facilities should be able to better service the community.

Webster-Calhoun Cooperative Telephone Association (WCCTA) provides Internet, landline telephone, Wifi, and television service to 20 rural communities in North Central, Iowa, including Lake City, Iowa. As a certified Gig Capable provider from NTCA, The Rural Broadband Association, WCCTA can provide up to Gigabit and symmetrical Internet speeds. www.wccta.net

Boerner Completes Year as ICA President

This year’s Iowa Communications Alliance Annual Meeting and Expo boasted record attendance and celebrated its 10th meeting of the association. The alliance was formed in 2013, as a result of the unification of two entities, the Iowa Telecommunications Association (ITA) and Rural Iowa Independent Telephone Associations (RIITA).

The Iowa Communications Alliance is the nation’s largest state-based association of community-based broadband providers. ICA members provide and enable high-quality, state-of-the-art communications services to Iowans, leading the state to be among the nation’s leaders in fiber-optic deployment.

In her opening remarks, Marcie Boerner, Webster Calhoun Cooperative Telephone Association COO and outgoing ICA President, recognized the strength of the association lies among the membership and leadership within the committee work.

“I can’t say enough about the great people we have in this industry, especially those willing to take on the responsibility of leading committees.  and the engagement of the committee volunteers. They are an extremely important part of the success of the ICA as they drive the content and discussion for policy, advocacy, education and events,” stated Boerner. 

Never Stop Learning

The event included a panel, “Women in Telecom”, moderated by Martha Galley, Chief Customer Success Officer of Calix. Marcie Boerner sat on this panel along with other Iowa women in leadership roles, Andrea Hanson, CEO of Butler Bremer Communications, and Deb Lucht, CEO of Minburn Communications.

It is no secret that the telecommunications industry has been historically male dominated field, which is why the panel was impactful to the attendees. The women shared their experiences and insight into their challenges and successes working in the industry. The overall theme from the discussion was to, “never stop learning”. 

A Chapter Closes 

Boerner’s term was not only a remarkable accomplishment and milestone for herself, but also for the ICA, as she was the first female to serve as Board President in the ICA’s short history. She will remain on the ICA executive committee as Immediate Past President along with Tim Fencl (President from Danville Telecom); Jamie Daubendiek (1st Vice President from Jefferson Telecom) and Tammy Wheeler (2nd Vice President from Farmers Mutual Communications of Moulton). 

During closing ceremonies incoming ICA President, Tim Fencl, presented a plaque to outgoing President, Marcie Boerner, in appreciation of her leadership this past year.

Webster-Calhoun Cooperative Telephone Association provides Landline Telephone, Digital TV and Internet service to 20 rural communities on a Fiber driven network just outside the Fort Dodge, Iowa area: Pilot Mound, Boxholm, Lanyon, Paton, Churdan, Farnhamville, Gowrie, Somers, Moorland, Knierim, Barnum, Clare, Thor, Badger, Vincent, Duncombe and in the towns of Lohrville, Manson, Rockwell City and Lake City.

WCCTA is Gigabit Certified and designated a Smart Rural Community by NTCA: The Rural Broadband Association.

Webster-Calhoun Celebrates with Friends of Community Memorial Building on FRS Grant Award

Lake City, Iowa, January 2023 – The Foundation for Rural Service (FRS), the philanthropic arm of NTCA –The Rural Broadband Association, announced the recipients of 31 grants totaling over $142,000 to support projects in communities served by NTCA members across the country. Webster-Calhoun Cooperative Telephone Association is pleased to announce Friends of Community Memorial Building in Lake City, Iowa, as one of these grant recipients.

Friends of Community Memorial Building Foundation received $5,000 to be used for a digital display honoring local veterans as part of the veteran’s museum to be located on the second floor of the community building.

Tami Green, Treasurer of the Friends of Community Memorial Building Foundation partnered with Webster-Calhoun in pursuing this national grant. “This project will educate the public by creating a space for a veteran’s museum that will display war memorabilia, a dual historical timeline of the history of wars in our country’s past along with Lake City’s history. It will also honor the many veterans from our community – not just with a small plaque on a wall but with a digital archive showing a written narrative of the veteran’s service area and history of their life after service.”

For a complete list of grant awardees from the Foundation for Rural Service, click here.

The large walled area to the left is the old projection room to be converted to the building history room. Mounted to the outside wall will be the veteran’s digital archive.

In 1920 a group of ladies from the Lake City Improvement Society were determined to erect this building as a memorial to the many service members who had perished in the wars up to that time. We also wanted to honor the living veterans to have a special place of gathering. This building, located on the City square surrounded by local businesses, has stood the test of time for over 100 years. Renovation over the past two years has brought the building back to life and the ballroom has already hosted several events.

“The community grant program is particularly exciting because FRS multiplies the support NTCA members are already providing in their communities resulting in a larger impact for local schools and nonprofit organizations,” said Pam Becker, Executive Director of FRS. She continued, “In addition to contributions from this year’s 24 partnering NTCA companies, we are also grateful for extra support from Farm Credit East, CoBank and its funding of the Virtual Living Room program, Womble Bond Dickinson, and the Carri Bennet Rural Economic Development Grant Fund.”

Newly renovated and decorated ballroom at the Community Memorial Building in Lake City, Iowa.

Webster-Calhoun Cooperative Telephone Association (WCCTA) provides Internet, landline telephone, WIFI, and television service to 20 rural communities in North Central, Iowa, including Lake City. As a certified Gig Capable provider from NTCA, The Rural Broadband Association, WCCTA can provide up to Gigabit and symmetrical Internet speeds. www.wccta.net

The Foundation for Rural Service (FRS), the philanthropic arm of NTCA–The Rural Broadband Association and its members, seeks to sustain and enhance the quality of life in rural America by advancing an understanding of rural issues. Through scholarships, grants, and a variety of educational programs, FRS focuses on educating rural youth, encouraging community development and introducing policymakers to challenges unique to rural communities. Visit us at www.frs.org.

NTCA–The Rural Broadband Association is the premier association representing nearly 850 independent, community-based telecommunications companies that are leading innovation in rural and small-town America. In an era of transformative technological advancements, regulatory challenges and marketplace competition, NTCA members are leading the technological evolution for rural consumers, delivering robust and high-quality services over future-proof networks that make rural communities vibrant places in which to live and do business. Because of their efforts, rural America is fertile ground for innovation in economic development, e-commerce, health care, agriculture and education, and it contributes billions of dollars to the U.S. economy each year. Visit us at www.ntca.org.

Webster-Calhoun Supports Stewart Memorial Community Hospital Renovations

Lake City, Iowa – On Wednesday, November 9, 2022, Webster-Calhoun Cooperative Telephone Association (WCCTA) awarded grant funds to Stewart Memorial Community Hospital (SMCH) in support of their Putting People First campaign. A $31 million expansion and renovation project, Putting People First, aims to enhance the overall patient experience, broaden available healthcare services, recruit and retain the best medical staff, and be a catalyst for economic development. WCCTA’s contribution of $5,000 was matched through Aureon’s Ripple Effect grant program for a total gift of $10,000. These funds will be used to cover engineering costs associated with the expansion.

Stewart Memorial Community Hospital has been serving the community since it opened its doors in 1962. The last significant construction project for the facility was 30 years ago. The board of trustees and the administration identified three areas of concern: safety, efficiency, and privacy/confidentiality. The Putting People First campaign was developed to address these issues by expanding the Emergency and Physical Therapy departments, and therefore the hospital’s capacity to serve the community. Once the project is completed, the ER and rehab services department will be three times larger than the previous space, and each will have private rooms or treatment rooms. The new ER location will be closer to the patient wing, increasing availability and efficiency for nursing staff. There will also be a new main entrance, a new emergency entrance and a dedicated helipad to increase the efficiency of emergency traffic flow.

Much of the construction for the remodel is underway, and the hospital has made significant strides towards completing the project. With plans to have construction completed in late 2023, SMCH has raised over $2,000,000 in local funds. However, there is room for additional support. If you are interested in knowing more about this project, please contact, Jesse Underwood at junderwood@stewartmemorial.org.

Webster-Calhoun Cooperative Telephone Association (WCCTA) provides Internet, landline telephone, Wifi, and television service to 20 rural communities in North Central, Iowa, including Lake City. As a certified Gig Capable provider from NTCA, The Rural Broadband Association, WCCTA can provide up to Gigabit and symmetrical Internet speeds. www.wccta.net

Aureon is a premier business solutions provider, with expertise in IT services, consulting, and customer care. For details, please call 888-387-5670.

Developed through a partnership alliance between Aureon and Iowa Area Development Group (IADG), the Ripple Effect program helps Independent Telecommunication Companies, and the communities they serve, become catalysts for advancing the economic health and vitality of rural Iowa.

Negotiating Retransmission Fees

Webster-Calhoun Cooperative Telephone Association like many other TV providers is once again, in 2020, facing rising retransmission fees for local broadcast channels. These rates will only affect WCDTV television customers.

What are Retransmission Fees?

Every three years TV providers are required by law to receive permission from local broadcasters to retransmit the free over-the-air signals from ABC, CBS, NBC and FOX to customers.

This programming is free to you over an antenna. If it is carried on WCDTV it makes it very convenient for you to view it like any other channel on our lineup.

The rate for broadcast channels is itemized on your billing statement so you can see exactly how much of your TV package is passed through JUST for these networks. The contracts are renegotiated every 3 years and affect the annual rates during each of those 3 years. Retransmission fees come from a decades-old federal law that allows local broadcast stations to charge cable and satellite companies, such as Webster-Calhoun, to carry their programming on our channel lineup.

How does that impact my TV rates?

Although Webster-Calhoun will do our best to negotiate fair rates there are many challenges. One thing remains consistent in that when rates from channel providers continue to increase so do the rates for WCDTV channel packages. This is a no-win situation for ALL TV customers. If WCCTA says no to high rates and drops the channels customers are frustrated. When rates go up customers are frustrated.

Why do I have to pay for channels I never watch?

Just eight multi-billion-dollar corporations own or control about 90% of existing TV Networks – both those you want as well as those you don’t. And they won’t let you have the most-popular Networks unless you get the less-popular ones, too. In turn, if we ask for a price for just the most-popular Networks, a common response from Network owners is to raise their price, effectively eliminating this option from consideration.

Webster-Calhoun Cooperative Telephone Association provides Landline Telephone, Digital TV and Internet service to 16 rural communities on a Fiber driven network just outside the Fort Dodge, Iowa area: Pilot Mound, Boxholm, Lanyon, Paton, Churdan, Farnhamville, Gowrie, Somers, Moorland, Knierim, Barnum, Clare, Thor, Badger, Vincent, and Duncombe. www.wccta.net WCCTA is Gigabit Certified and designated a Smart Rural Community by NTCA: the Rural Broadband Association.