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ACP- Affordable Connectivity Program

ACP

Affordable Connectivity Program

 

Webster-Calhoun Cooperative Telephone Association has been approved by the FCC as a provider for the Affordable Connectivity Program program to help lower the cost of high speed internet.

Benefits:

​The Affordable Connectivity Program will provide a discount of up to $30 per month towards broadband service for eligible households. The benefit is limited to one discount per household.

Eligibility:

A household is eligible if one member of the household meets at least one of the low-income criteria, including but not limited to, qualifying for the Lifeline program or free and reduced-price school lunch programs.

Lifeline:

You may also be eligible for discounted service through the Federal Lifeline Program. Lifeline is a government benefit under which eligible low-income customers may qualify for a discount for residential local telephone service OR Internet at your primary residence. Learn More about Lifeline here.

Any ACP complaint can be filed with the FCC's Consumer Complaint Center by visiting their website www.consumercomplaints.fcc.gov or calling 877-384-2575.

NOTICE #1: ACP IS WINDING DOWN 

On January 11th, 2024 the FCC released an Order announcing wind-down requirements for the Affordable Connectivity Program due to a lack of additional funding from Congress. The Order sets out requirements regarding the specific and frequent notices to enrolled ACP households about the end of the program, currently projected for April 2024. The Affordable Connectivity Program will stop accepting new applications and enrollments on February 7th, 2024. Please refer to the FCC’s website at fcc.gov/acp for more information. Consumers must be approved and enrolled with a service provider by 11:59 p.m. ET on February 7th to receive the benefit.

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NOTICE #2: ACP IS ENDING
The FCC has confirmed that ACP is ending, and April 2024 will be the last fully funded service month for the ACP benefit. If currently enrolled, upon termination of ACP benefits, your internet service will be subject to our undiscounted rates and general terms and conditions of service.You have a right to select your service provider and may elect to change your service provider at the end of the ACP. In addition, you have a right to change your service package with us or to opt out of continuing your service at the end of the ACP. You may do this by contacting our office at 515-352-3151.To assist with your planning for the end of ACP benefits, you are encouraged to visit our website to review our available service packages, pricing, other available low-income programs, and other terms and conditions of service at www.wccta.com. If you have any questions about our service offerings, please call our office at 515-352-3151 or email us at officestaff@wccta.com. For additional information and updates concerning ACP benefits and the ACP wind-down, you may visit www.fcc.gov/acp and https://affordableconnectivity.gov or contact the FCC’s ACP Support Center at 877-384-2575.


 
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