Office Hour Support (515) 352-3151
Monday through Friday from 8:00AM to 4:30PM our office staff is available to personally answer your questions about service, support, and billing inquiries by contacting us at:
(515) 352-3151 or (888) 350-3151
Webster-Calhoun Long Distance can be contacted at (515) 352-5050
After Hours Support Evenings & Weekends
Check under products and services for more information about each service such as remote control instructions, battery backup boxes, voicemail and more. If you need technical support outside of normal business hours support is available by contacting:
WCDTV Service: 515-352-4000
Phone Repair Service: 515-352-5000
Internet Service: 515-352-7000
Security Coverage Protection (877) 373-3320
For installation or maintenance of your SecureIT Plus complete computer protection call this number anytime. Support technicians directly from Security Coverage can answer any questions about your service.
Basic E-mail Settings
Mail Server: mail.wccta.net
Different devices may require different settings. Settings are subject to change. Email is stored on the server for a maximum of 90 days (this affects all folders). If you need technical support contact 352-7000 for help with basic settings and troubleshooting.
Account Type: IMAP
SSL Port 993, SSL for SMTP on port 465
IMAP keeps a copy of mail on the local device and the server. This is more common as users have multiple devices so everything stays synced.
(Active Sync/Exchange for using multiple devices is also available upon request for free.)
Account Type: POP3
SSL on Port 995, SMTP SSL on Port 465
POP3 is typically for users that control email on a single, local machine only.
Iowa One Call (800) 292-8989 or Dial 811
For locating buried cable contact Iowa One Call. Whether you're trenching ina field, planting a tree or digging a foundation, Iowa law requires everyone to locate underground utilities before digging. Contact Iowa One Call then wait 48 hours (excluding Saturday, Sunday and legal holidays) before any digging begins. This service is free and it is the law.
Directory Assistance 1+(area code)+555-1212 or Dial 411
Obtain a phone number listing for someone outside the WCCTA service area by dialing 1 (the area code where that person or business resides) 555-1212 or simply dial 411. You will need to provide the city and state where the person or business resides and correct spelling of the name. Charges may apply for this service.
Meet Our Service Technicians